Manage your membership
Discover the gym | Get a Program | Re-motivate
It doesn’t matter whether you know what you are doing or you have never set foot in a gym before, the best way to get into the gym at Northern Arena is with a gym explorer.
Your gym team will take you through a gym explorer introducing you to the cardio machines and weight machines, group fitness and a gym programme leaving you with the tools to extend your training abilities and maximise your membership.
We are here to keep you motivated so if your training is needing a refresher book yourself in to a Gym Motivator/ Refresher session. Simply complete the form here.
Bring A Friend
Bring a friend every month for FREE
At Northern Arena, we know how important it is to have a gym buddy to help motivate and push you harder, that's why every month you get a Bring A Friend pass so they can join you for free.
Terms and Conditions apply.
Refer A Friend
Get 2 weeks FREE for you and a friend when they join for 6 months or more.
Heading to the gym with an exercise buddy provides accountability, motivation and adds a healthy dose of socialising. Most people find more enjoyment from working out with others and find themselves working out harder, achieving and visiting more. So help increase your motivation, enjoyment, commitment, and results by working out with a friend.
What is more, there is no limit to how many friends you can refer.
Personal Training Experiences
Personal Trainers are fitness experts. It does not matter what your fitness, health or lifestyle goals are – weight loss, strength gain, athletic performance, stress relief, or if you simply need accountability and motivation – a Personal Trainer will work with you to achieve them and get results.
Members Family Swim
Family Swim is a time for Northern Arena gym members and their families, and children of the Swim School, to enjoy the pools at Northern Arena for recreational use or as we like to call it, "Show off Saturday and Sunday."
All Things Social
Keep up with everything that is going on at your gym on our Facebook Gym Family group and follow us on Instagram! Save gym@northernarena email address as a contact so that when we send you some information about your gym it goes straight to your inbox. You can unsubscribe from these emails at any time by clicking the “Manage My Subscription” at the bottom of the email.
The payment of fees are by making regular monthly payments by direct debit from either a credit card or nominated bank account.
You pay fees for the monthly payment option in advance each month by direct debit from a nominated bank account or credit card (If a payment day is a not a Working Day, we will debit your account on the next working day).
If you choose to pay by credit card, any fees charged for the transaction by your credit card provider will be deducted from your credit card at the same time as your regular payment.
Your membership will continue until you decide that you wish to cancel your membership after the Minimum Term or it is cancelled by us for one of the reasons set out in clause 5 of the Northern Arena Gym Membership agreement
Your fee will be debited on 22nd of each month. This may take up to 5 days to process.
If a payment day is a not a Working Day, we will debit your account on the next working day. Depending on your bank, payments may take up to 5 Working Days to be processed. Please ensure you have allowed for this possibility by making sure there is enough money in your nominated account for up to 5 Working Days following your payment day.
By completing and signing the Direct Debit form you agreed to all terms and conditions set out on the reverse of the form. We recommend that you take the time to read and understand these terms.
For more details on payments of your gym membership please refer to your Northern Arena Gym Membership agreement.
Suspend My Membership
We understand that things can happen which stop you from from using your membership, which is why we let you put your membership on hold while you have a break, travel, recover from an injury or for nearly any reason at all.
Please complete the form below for us to process/ approve your membership suspension. 7 days’ notice must be given to Northern Arena for a suspension to be processed.
Some key things to remember as stated in your gym membership agreement are:
Cancel My Membership
We will be sad to see you go, but if you wish to cancel your membership with us at Northern Arena, as stipulated in Northern Arena’s membership terms and conditions, memberships that are paid for by regular payment option (Direct debit) do not automatically expired at the end of their minimum term.
You must contact us to let us know that you no longer wish to continue your membership.
Please complete the form below to enable us to process your membership cancellation. We will get back to you as soon as we can. Please note: 30 days' notice must be given to Northern Arena for your cancellation to be processed.
Get In Touch
Pop in, drop us an email, give us a call or simply complete a web form, and we will get back to you as soon as we can. We can't wait to hear from you and answer any questions.
Mon - Fri: 5am - 9pm
Saturday: 6am - 6pm
Sunday: 8am - 6pm
Public Hols: 7am - 6pm