Manage your membership
The payment of fees are by making regular monthly payments by direct debit from either a credit card or nominated bank account.
You pay fees for the monthly payment option in advance each month by direct debit from a nominated bank account or credit card (If a payment day is a not a Working Day, we will debit your account on the next working day).
If you choose to pay by credit card, any fees charged for the transaction by your credit card provider will be deducted from your credit card at the same time as your regular payment.
Your membership will continue until you decide that you wish to cancel your membership after the Minimum Term or it is cancelled by us for one of the reasons set out in clause 5 of the Northern Arena Gym Membership agreement
Your fee will be debited on 22nd of each month. This may take up to 5 days to process.
If a payment day is a not a Working Day, we will debit your account on the next working day. Depending on your bank, payments may take up to 5 Working Days to be processed. Please ensure you have allowed for this possibility by making sure there is enough money in your nominated account for up to 5 Working Days following your payment day.
By completing and signing the Direct Debit form you agreed to all terms and conditions set out on the reverse of the form. We recommend that you take the time to read and understand these terms.
For more details on payments of your gym membership please refer to your Northern Arena Gym Membership agreement.
Suspend My Membership
We understand that things can happen which stop you from from using your membership, which is why we let you put your membership on hold while you have a break, travel, recover from an injury or for nearly any reason at all.
Please complete the form below for us to process/ approve your membership suspension. 7 days’ notice must be given to Northern Arena for a suspension to be processed.
Some key things to remember as stated in your gym membership agreement are:
4.10 Suspension of your membership fees
Cancel My Membership
Some key things to remember as stated in your gym membership agreement:
We will be sad to see you go, but if you wish to cancel your membership with us at Northern Arena, as stipulated in Northern Arena’s membership terms and conditions, memberships that are paid for by regular payment option (Direct debit) do not automatically expired at the end of their minimum term.
You must contact us to let us know that you no longer wish to continue your membership.
Please complete the form below to enable us to process your membership cancellation. We will get back to you as soon as we can. Please note: 30 days' notice must be given to Northern Arena for your cancellation to be processed.
Get In Touch
Pop in, drop us an email, give us a call or simply complete a web form, and we will get back to you as soon as we can. We can't wait to hear from you and answer any questions.
Mon - Fri: 5am - 9pm
Saturday: 6am - 6pm
Sunday: 8am - 6pm
Public Hols: 7am - 6pm