Making your life easier
Swim School Payments
The payment of fees are by making regular monthly payments by direct debit from either a credit card or nominated bank account.
Our direct debit payment option mitigates human error, enables changes in fees throughout the term due to moving levels or additional lessons to be processed with ease. You will also retain your perpetual booking place until you decide to cancel.
Monthly Direct Debit
Once you are booked in:
Your booking will not end until you notify us in writing of cancellation.
Your time and space are secured until you move up a level.
All Northern Arena swim classes run continuously throughout the year (Excluding Christmas & New Year. Please note your booking will roll over and continue in January unless you notify us otherwise).
Payments are always 1 month in advance.
Payments are debited on the 22nd of every month.
The amount debited may change from month-to-month based on how many lessons you have in the payment period (typically 4 or 5 lessons).
In the event of a failed direct debit payment due to reasons beyond our control, such as insufficient funds, declined, expired credit card details or invalid payment information we will implement a nominal failed payment fee of $10. Please be assured that in the event of a failed payment, we will notify you promptly and make a subsequent attempt before applying the fee. If payment is not made, this could result in your lessons being cancelled effective immediately. Northern Arena may engage a debt collection service to recover monies if debt remains outstanding.
Log in and Navigate to "My Info" and select "Invoices"
Check the outstanding amount due and select "Make a Payment"
Select your payment method and details and select "Complete"
How To Update Payment Information
Log in and select the account owner.
Nn "My Info" scroll down to finance info and select "+ New"
Slide/select default before you enter your card or account details otherwise it will not save your information for future payments.
Enter your payment details and hit "Save".
Get In Touch
Pop in, drop us an email, give us a call or simply complete a web form and we will get back to you as soon as we can. We’d love to show you around and answer any questions.
8 Polarity Rise
Mon - Fri: 5am - 9pm
Saturday: 6am - 6pm
Sunday: 8am - 6pm
Public Hols: 7am - 6pm