Making your life easier


Swim School Payments

The payment of fees are by making regular monthly payments by direct debit from either a credit card or nominated bank account. 


Our direct debit payment option mitigates human error, enables changes in fees throughout the term due to moving levels or additional lessons to be processed with ease. You will also retain your perpetual booking place until you decide to cancel.

Monthly Direct Debit

  • You pay fees for the monthly payment option in advance each month by direct debit from a nominated bank account or credit card (If a payment day is a not a Working Day, we will debit your account on the next working day).

  • If you choose to pay by credit card, any fees charged for the transaction by your credit card provider will be deducted from your credit card at the same time as your regular payment.

Once you are booked in:

  • Your booking will not end until you notify us otherwise

  • Your time and space are secured until you move up a level.

  • All Northern Arena swim classes run continuously throughout the year (Excluding Christmas & New Year).

  • Payments are always 1 month in advance.

  • Payments are debited on the 22nd of every month.

  • The amount may change from month-to-month based on how many lessons you have in the payment period (typically 4 or 5 lessons).

  • If your monthly payment is unsuccessful, we will contact you via email and will attempt to take payment again. If this still fails, you will need to make a manual payment at reception. If payment is not made, this could result in your children not being allowed to attend their lesson. Northern Arena may engage a debt collection service to recover monies if debt remains outstanding.

  • By completing and signing the Direct Debit form you agreed to all terms and conditions set out on the reverse of the form. We recommend that you take the time to read and understand these terms.

Swim School Direct Debit Authorisation Forms

In order to pay by monthly direct debit payment option we require you to complete an authorisation form.  You can pay your fees from either a credit/debit card or a nominated bank account. Please log in and complete the direct debit payment form found under "My Account".

Late/ Disallowed Payments

If you do not fully pay your fees on the due date, we will suspend the participant until your payments are up to date. We may need to pass on bank fees and recovery costs associated with your late payment.

If your bank or credit card provider does not allow a payment, such as where your account does not have enough money in it or you are over your credit limit, we will require you to pay on site by cash, cheque, Eftpos or credit card.

Your Responsibility

You are responsible for:

  • making sure that your nominated account is set up to accept our direct debit;

  • making sure there is enough money in your nominated account on the payment day and up to 5 Working Days following your payment day;

  • letting us know if you decide to change your bank and/or nominated account prior to any change being made and;

  • letting us know if you decide to change your credit card or your credit card provider prior to any change being made.

Swim School Direct Debit Authorisation Forms

To cancel your place in our swim school please see here for more information.

All fees include goods and services tax (GST). Any increase in GST will increase your Swim School fees.


Get In Touch

Pop in, drop us an email, give us a call or simply complete a web form and we will get back to you as soon as we can. We’d love to show you around and answer any questions.





8 Polarity Rise




Mon - Fri: 5am - 9pm
Saturday: 6am - 6pm
Sunday: 8am - 6pm
Public Hols: 7am - 6pm